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HS110 is stuck in upgrading mode

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HS110 is stuck in upgrading mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110 is stuck in upgrading mode
HS110 is stuck in upgrading mode
2020-01-06 20:29:16 - last edited 2020-01-06 20:31:43
Model: HS110  
Hardware Version: V1
Firmware Version: 1.2.5

Hello,

 

I have 6 hs110 smart plugs, I wanted to update all of them at the same time the firmware to 1.2.5 with the Kasa application. 3 of them were updated but other 3 of them remained in upgrading mode on Kasa app. The LED is steady red, not blinking.

I tried to hard reset press the button for 10-15 seconds, but nothing happened.

 

Are the devices bricks? what can I do? Is there any way to install the firmware again?

 

Thanks for your help

 

 

 

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#1
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5 Reply
Re:HS110 is stuck in upgrading mode
2020-01-08 08:15:56

@LEOYU 

 

Hello, try to change another wall socket to plug them; then try to hold the settings button for 10s to reset it and verify whether it will work.

 

And you can reboot the HS110 and the main router to verify whether they become solid green.

 

Meanwhile, may I know when did you buy these HS110? 

 

Good day. 

 

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#2
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Re:HS110 is stuck in upgrading mode
2020-01-10 07:22:27

@Kevin_Z 

 

Hello,

 

I tried to reset HS110 but nothing happened.

I bought it about two years ago.

Thanks,

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#3
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Re:HS110 is stuck in upgrading mode
2020-01-13 09:44:09

Hi,

 

I donwloaded the firmware file hs110v1_eu_1.1.4_Build_170417_Rel.145118.bin.

Can I install the firmware by connecting with usb-ttl to hs110?

 

 

best regards,

 

 

 

 

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#4
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Re:HS110 is stuck in upgrading mode
2020-01-28 07:27:43

@Kevin_Z  


Hi,

 

Do you have any suggestions on how to install firmware again? (OTA or USB)
Will hs110 come back to life?

 

thank you,

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#5
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Re:HS110 is stuck in upgrading mode
2020-03-06 06:38:02

@LEOYU 

Hi, sorry to tell you there is no other way to recover the firmware, you may need to contact the tech support to check the warranty cause the device seems faulty.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 
Good day. 

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#6
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