Smart Home Community > Kasa Smart Plugs > HS110 is stuck in upgrading mode
< Kasa Smart Plugs

HS110 is stuck in upgrading mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS110 is stuck in upgrading mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110 is stuck in upgrading mode
HS110 is stuck in upgrading mode
2020-01-06 20:29:16 - last edited 2020-01-06 20:31:43
Model: HS110  
Hardware Version: V1
Firmware Version: 1.2.5

Hello,

 

I have 6 hs110 smart plugs, I wanted to update all of them at the same time the firmware to 1.2.5 with the Kasa application. 3 of them were updated but other 3 of them remained in upgrading mode on Kasa app. The LED is steady red, not blinking.

I tried to hard reset press the button for 10-15 seconds, but nothing happened.

 

Are the devices bricks? what can I do? Is there any way to install the firmware again?

 

Thanks for your help

 

 

 

  0      
 
  0      
 
#1
Options
5 Reply
Re:HS110 is stuck in upgrading mode
2020-01-08 08:15:56

@LEOYU 

 

Hello, try to change another wall socket to plug them; then try to hold the settings button for 10s to reset it and verify whether it will work.

 

And you can reboot the HS110 and the main router to verify whether they become solid green.

 

Meanwhile, may I know when did you buy these HS110? 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:HS110 is stuck in upgrading mode
2020-01-10 07:22:27

@Kevin_Z 

 

Hello,

 

I tried to reset HS110 but nothing happened.

I bought it about two years ago.

Thanks,

  0  
  0  
#3
Options
Re:HS110 is stuck in upgrading mode
2020-01-13 09:44:09

Hi,

 

I donwloaded the firmware file hs110v1_eu_1.1.4_Build_170417_Rel.145118.bin.

Can I install the firmware by connecting with usb-ttl to hs110?

 

 

best regards,

 

 

 

 

  0  
  0  
#4
Options
Re:HS110 is stuck in upgrading mode
2020-01-28 07:27:43

@Kevin_Z  


Hi,

 

Do you have any suggestions on how to install firmware again? (OTA or USB)
Will hs110 come back to life?

 

thank you,

  0  
  0  
#5
Options
Re:HS110 is stuck in upgrading mode
2020-03-06 06:38:02

@LEOYU 

Hi, sorry to tell you there is no other way to recover the firmware, you may need to contact the tech support to check the warranty cause the device seems faulty.
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support 
Good day. 

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 2578

Replies: 5

Related Articles
Smartplug HS110 does not go into reset mode
1522 0
 HS110 v2.0 stopped working after upgrading firmware
194 0
HS110 not powering on
1456 0
HS110 (EU) died do not power up
886 0
HS110 (End of Life)
6583 0
HS110 randomly switches off
2913 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.