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Problem getting bulb connected

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Problem getting bulb connected

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem getting bulb connected
Problem getting bulb connected
2019-06-24 16:55:21
Model: Kasa  
Hardware Version:
Firmware Version: Kasa smart bulb

Got smart plugs work fine bought kasa smart bulb but not getting it connected Didn’t flash within 5 secs so did the on off several times Finally went blue then flashed but when I went to WiFi TP one not listed bulb turned back to white and had to redo again this happened three times now I’m feeling like throwing the bulbs out the window please help this old woman he

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#1
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3 Reply
Re:Problem getting bulb connected
2019-06-25 02:44:06

Hi,

 

What is the model number of your smart bulb? 

 

Please turn it on and off for 5 times at a slower rate. 

 

Then try to set it up as the instruction below: 

https://www.tp-link.com/support/faq/1233/

 

May it help and have a nice day. 

 

 

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#2
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Re:Problem getting bulb connected
2019-08-20 07:56:45

I had a similar problem (at least I don't have to start a new topic), turning it on and off didn't help. What should I do?

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#3
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Re:Re:Problem getting bulb connected
2019-08-21 01:04:00

@rodriclar 

 

Change another lamp base and change another socket to plug it.

 

Then please hard reset it by turning it on and off for 5 times at a slower rate. 

 

After that, can you see the smart bulb's wifi? If so, you can follow the quick installation guide to set it up.

 

Best regards. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Enhance Your Experience: Archer BE550's New Pre-Release Firmware Boosts Stability and Performance! Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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