Remote Control No Longer Available in Kasa App - Local Only
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
When I first installed the switch in Dec 2018, all went well and I could control the HS200 switch remotely. In the Kasa App, under the switch settings, there was the option for remote control (toggle on/off). On Feb 27, 2019, the App was updated to version 2.9.0 and now I can’t remotely control the switch. I get a “Device Unreachable” error and sometimes I see a “local only” message below the switch name. In the new version of the app there is no longer the toggle to turn on remote control in the device settings of the switch. So, now, I can no longer remotely control the switch. What’s up with this? Any help please.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Can you see remote control option when you go to device settings page？ Is there any error message to enable it?
Cause the other 2 works fine, you can swap their locations and reset it to reconfigure to give it a shot.
If still the same, you can show me a picture of the local only page and the error message you saw to enable remote control.
Besides, you can send me the mac address of the HS100 privately via message.
- Copy Link
- Report Inappropriate Content
Oh no a second unit has gone local only ! It must be a firmware issue ?
- Copy Link
- Report Inappropriate Content
I have 10 plugs/switches and all of them are doing this "local only" thing now after working fine for over a year. Sometimes they'll show as active, but most of the time stay at "local only". On a Pixel 3.
Edit: Also, I've tried deleting and readding them and the problem persists.
- Copy Link
- Report Inappropriate Content
Thanks for your reply, sorry for the trouble caused.
What are the model numbers of these devices? Please tell me their hardware and firmware version.
Please check the signal strength under the devices settings page; and try to move them closer to the main router to do a comparison analysis.
Try to update the KASA app version as well.
Besides, for further analsysi, you can give us the mac address of one of the smart home devices. You can send it to me privately via message.
Thanks in advance, and have a nice day.
- Copy Link
- Report Inappropriate Content
I actually found the issue. Figured I'd post it here in case anyone else has this problem.
My router was basically reconnecting me to the Internet every few minutes. So, all the open connections were being closed and reopened. I fixed that issue, and the problems went away.
- Copy Link
- Report Inappropriate Content
@JimT1000
Thanks for your tips - a quick question, was there any other way to fix this "LOCAL ONLY" issues without removing and reinstalling a switch per your suggestion?
I have this smart plug installed on the ceiling area @ my office and do need to control it remotely....looks your suggested resolution will only work when you're connected to the same local network, correct?
Please advise,
Thanks
- Copy Link
- Report Inappropriate Content
Does anyone happen to know what is causing this "local only" issues?
The issue seems to occur on random basis and just wondering if anyone found out on exactly what is causing/triggering this issue?
Thanks
- Copy Link
- Report Inappropriate Content
I am now getting these local only connections. Different plugs at different times hs100 devices
- Copy Link
- Report Inappropriate Content
I got the same problems and removed, installed it many times, but it does not help. Anyone other suggestions? Thank you very much!
- Copy Link
- Report Inappropriate Content
@David_Hoang_560 I have give up waiting for an answer started changing plugs over to teckin as more reliable
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 41712
Replies: 74
Voters 1
