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HS210 - Can’t control from both app and switch

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HS210 - Can’t control from both app and switch

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

xlemosx

2019-02-05 03:44:02

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Registered: 2019-02-05

HS210 - Can’t control from both app and switch

2019-02-05 03:44:02

I have a weird issue with my HS210 basically if I turn it on with the switch I can’t turn it off with the app. Same the other way around, if I turn it on with the app I can’t turn it off with the switch.

so basically once on one way I have to turn it off the same way.

anyone experienced this?

2 Reply

RyanEverhart789

LV3

2019-02-05 05:05:12

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Registered: 2018-12-16

Re:HS210 - Can’t control from both app and switch

2019-02-05 05:05:12

Can you verify things are wired correctly? I've seen some strange things that have to do with the load and traveler wires. You are using this HS210 on a 3way switch right ?

Ryan

Kevin_Z

2019-02-22 06:01:37

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Registered: 2018-12-24

Re:HS210 - Can’t control from both app and switch

2019-02-22 06:01:37

From the current situation, it seems that there is something wrong about the physical installation.

Below are the setup instruction:

https://www.tp-link.com/us/download/HS210-KIT.html#video

https://www.tp-link.com/en/faq-2009.html

Meanwhile, the pictures of physical installation will be much better.

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HS210 - Can’t control from both app and switch

HS210 - Can’t control from both app and switch

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