Cloud Error only on one plug
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello
I have 3 HS110 plugs tow wit firmware w 1.2.5 and hardware 1.0. One of then are not working remotely. I have tried oppgrading firmware and deleting and resting . No luck.
When i press remote control buttom in app message is Cloud Error. Alle other divices working remotly. Enny tips ?
Br
kjetil
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I am having the same issue. Anyone know of a fix? Thanks
- Copy Link
- Report Inappropriate Content
Same Here, „cloud error“ on only one device. Still no fix available?🤨
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
What is the model number of your device?
What is the error message you saw? Please show us a picture.
Does it affect the actual performance of the smart home device?
Good day.
- Copy Link
- Report Inappropriate Content
@Kevin_Z this is the problem. Only works in my house. If I turn off Wi-Fi and try via network internet out of my house nothing works
- Copy Link
- Report Inappropriate Content
Hi,
It might be related to the incorrect MAC address and could you please also tell me the MAC address on the product label?
--a picture of the bottom label would be highly appreciated.
By the way, could you please send me a private message about what is your Kasa account?
Thank you very much.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 1674
Replies: 6
Voters 1