Lightbulb disconnecting and turning off randomly

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Lightbulb disconnecting and turning off randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Lightbulb disconnecting and turning off randomly
Lightbulb disconnecting and turning off randomly
2019-01-05 16:50:19

Twice in the last week my lightbulb has turned off and not been connected. Is it a problem with the bulb or just a firmware issue?

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Re:Lightbulb disconnecting and turning off randomly
2019-01-08 09:28:06

Hi,

 

What does it show on the kasa app when that happen?

 

How far is it from your router? If it's too far, signal is weak, and lightbulb might lose connection. 

 

Check firmware update on kasa app too. 

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