NC450 2.0 connection problems after firmware upgrade to 1.5.0 of 18.12.2018
I had this NC450 working flawlessly through my wifi. Using the android TP Camera app.
On December 17, 2018, the camera firmware upgrade was made. Since then, I can not connect to my camera through App on my smart phone or tablet. The app will start and when the live broadcast is started from the camera, the whole screen is black and nothing happens. Can not even set the camera. This step is only done when connecting to a home Wifi network. If the smart themes switch to mobile data and turn off the wifi to the camera I will connect without any problems.
Pavel
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Same problem !
Then I contacted with TP-Link Support team and they gave me a new App download link. The new version works !
https://static.tp-link.com/2018/201812/20181219/tpCamera-3.1.9_Build17-V377-armeabi-release.apk.zip
- Copy Link
- Report Inappropriate Content
exactly the same problem for me too...
- Copy Link
- Report Inappropriate Content
Same problem !
Then I contacted with TP-Link Support team and they gave me a new App download link. The new version works !
https://static.tp-link.com/2018/201812/20181219/tpCamera-3.1.9_Build17-V377-armeabi-release.apk.zip
- Copy Link
- Report Inappropriate Content
Same here.
The point is that i am living abroad and it impossible for me to do anything remotely.
I am waiting a reply from admins here or a fix to all this mess...
P.S. I have enabled daily auto-reboot for the camera, and I had a willing that after midnight which is scheduled, camera would connect to the cloud again… But no luck.
- Copy Link
- Report Inappropriate Content
I just installed it, still no working (remotely, i am not at home, through LAN...)
- Copy Link
- Report Inappropriate Content
Thank you very much..I had the exact same problem....Thank you very much..
- Copy Link
- Report Inappropriate Content
Thank you for the answer and the link. I think they should fix the new updates by the manufacturer.
I do not know what to do about it. How do I upload it to the camera? It is not possible to upgrade over the camera interface.
- Copy Link
- Report Inappropriate Content
I apologize for this. It's an app on smart phone. I uploaded to my phone and tablet and everything works as it should.
- Copy Link
- Report Inappropriate Content
SOLUTION : get the updated app. It works.
Link : http://support.tp-link.com/f/b121736334/?dl=1
- Copy Link
- Report Inappropriate Content
For IOS, Iphone, any solution?
- Copy Link
- Report Inappropriate Content
Pavel321 wrote
I had this NC450 working flawlessly through my wifi. Using the android TP Camera app.
On December 17, 2018, the camera firmware upgrade was made. Since then, I can not connect to my camera through App on my smart phone or tablet. The app will start and when the live broadcast is started from the camera, the whole screen is black and nothing happens. Can not even set the camera. This step is only done when connecting to a home Wifi network. If the smart themes switch to mobile data and turn off the wifi to the camera I will connect without any problems.
Pavel
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 4655
Replies: 10