Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
TroubleshootingTapo Camera Shows Wrong Date and Time
This Article Applies to: All Tapo Cameras, such as Tapo C310/C200/C210/C100 etc. Issue Description/Phenomenon: Camera showing incorrect time on the Live View page or incorrect timestamp; Date and Time
OfficialHighlighted ThreadLive View
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TroubleshootingTapo C420/C400 shows offline and the battery level shows 0 on the Tapo app after configuration
This Article Applies to: Tapo C420 V1 Tapo C400 V1 Phenomenon Description: After inserting the battery in the camera, you can finish the camera's configuration process, but the camera shows offline an
OfficialHighlighted Thread
5Helpful
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Overview Wire-Free, Installs Almost Anywhere: Eliminates the need for outlets and enables flexible placement. Add security to your home, wherever, whenever. Color Night Vision: See the night in vivid
Highlighted ThreadOfficialWhat’s New
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Overview Uninterrupted Power Supply: 45 minutes of sunlight keeps your Tapo camera powered all day, eliminating battery concerns. Long-Lasting Battery: The 10000mAh built-in battery ensures up to 300
Highlighted ThreadOfficialWhat’s New
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Solla-topee
Solla-topee0Helpful
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This Article Applies to: All Tapo Cameras Description: The camera's LED turns blinking or solid red continuously in some scenarios(such as a power outage to the camera when updating the firmware) and
OfficialFirmwareBrickHighlighted Thread
53Helpful
18355Views
This Article Applied to Tapo C210 V2 & V2.6 Note: We will gradually release the new firmware (1.4.0 Build 240606 Rel.64596n) for Tapo C210. If you have not detected the new firmware in the Tapo app, p
Highlighted ThreadOfficial
2Helpful
724Views
2K Resolution-With the resolution of 2304 × 1296 px , TC41 enhances your security by capturing more details compared with traditional 1080p(1920 × 1080 px). Color Night Vision-Reveals full-color image
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By
Solla-topee
Solla-topee0Helpful
123Views
SolutionWhat can I do when 'previously configured' message appears during the camera configuration process?
This Article Applies to: All Tapo Cameras Phenomenon description: When configuring the Tapo camera on the Tapo app, the message "The device has been previously configured. Please reset your device fir
Highlighted ThreadOfficialInstallation
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Note: currently, some battery-powered cameras, such as Tapo C420, C400, and D230, do not support being viewed via the RTSP/ONVIF stream. 1. If the camera has subscribed to the Tapo Care service and in
ONVIF/RTSPHighlighted ThreadOfficial
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18084Views
TroubleshootingWhat Can I Do if My Camera Frequently Stucks or Reboots?
Introduction: If you are experiencing frequent camera stuck or automatic reboots, it can be frustrating. In this troubleshooting guide, we will explore the possible causes of camera system freezing or
Highlighted ThreadOfficialMicroSD card
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