Connecting cameras to External NVR

Connecting cameras to External NVR

Connecting cameras to External NVR
Connecting cameras to External NVR
a week ago
Model: Tapo C210  
Hardware Version:
Firmware Version:

Hello,

 

I need some help, I have bought 2X Tapo C210 Cameras and I would like to link them to my HikVision NVR, I have managed to connect 1 of them successfully to my NVR but the other one refuses, I can ping the IP address that I gave it, I've created a camera account for it and everything, firmware is up to date, and I've tried to reset the camera, I can view both cameras using the Tapo App, but I cant seem to get the one camera my NVR, 

 

Any help will be much appreciated,

 

Thank you so much

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Re:Connecting cameras to External NVR
a week ago

  @JoelDN96 

Hi,
Please confirm the following information for the reported issue, the problem may be related to your network settings.

 

1. If the NVR and the camera are in different networks but you want to establish the RTSP/Onvif connection between them, have you opened ports for the two Tapo C210 on your router? If so, what's the internal port and external port you used for each camera?

 

2. When you establish the RTSP/Onvif connections with the two cameras, what URL have you used for each camera? (such as rtsp://IP Address:port number/stream1)

 

3. Please go to the Tapo app > camera's Device Settings > Device Info page to check if the camera uses the IP address you gave to it.

 

Best Regards

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