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Tapo C520WS firmware not compatible with Hub H200

Tapo C520WS firmware not compatible with Hub H200

Tapo C520WS firmware not compatible with Hub H200
Tapo C520WS firmware not compatible with Hub H200
a week ago
Tags: #Firmware #Device Connectivity
Model: Tapo C520WS   Tapo H200  
Hardware Version: V1
Firmware Version: 1.2.10

Hello

 

I have one C520WS and when I try to connect to a hub h200 says that firmware version is not compatible.

 

this câmera is connected by Ethernet cable to the same network that the hub h200

 

I have also one TC40 and this one works just fine.

 

what can be done to solve this issue?

 

H200 Firmware 1.5.1

C520WS 1.2.10

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#1
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3 Reply
Re:Tapo C520WS firmware not compatible with Hub H200
a week ago

  @student0102 

Hi,
Please note that not all Tapo cameras support connecting to the H200 or storing video recordings on the SD card inserted into the hub. And this FAQ may be helpful: Tapo Smart Hub Compatible Camera List
 

The Tapo C520WS currently does not support connecting to the H200 or storing video recordings on the SD card inserted into the hub. It's recommended to pay attention to the Tapo C520WS's firmware release notes on the official website to see if the new firmware will support these features.
 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:Tapo C520WS firmware not compatible with Hub H200
a week ago

  @Solla-topee 

Hi there

 

Yes, I can see that the new firmware for this camera will be available this Month:

 

Thank you. 

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#3
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Re:Tapo C520WS firmware not compatible with Hub H200
a week ago

student0102 wrote

  @Solla-topee 

Hi there

 

Yes, I can see that the new firmware for this camera will be available this Month:

 

Thank you. 

  @student0102 

Hi,
The dates in the table are the expected release dates for the new firmware, but because the new firmware may encounter unforeseen problems during testing, the relevant team may need more time to analyze and test before releasing it. 


If you do not receive the new firmware by April 2025, it is recommended to pay attention to the updates on the Tapo C520WS's firmware release notes page on the official website.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#4
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