Hello,

For about a month and a half now, several of my cameras, not all of them, have been losing the signal from my internet box.

However, there has been no change in the configuration of these cameras or in the location of my internet box.

Some cameras are even 2 or 3 meters from the signal, and the WiFi signal is strong.

I just don't get it.

I've only seen this problem with this model of camera, not all of them.

No fewer than 7 cameras have this problem, which occurs randomly both during the day and at night.

I'm then obliged to unplug the camera's power socket and plug it back in again to restore the WiFi signal.

These incidents are becoming more and more frequent, several times a week.

I should point out that I've had these cameras, some of them for three years, and this is the first time I've encountered this kind of incident.

I should add that I have other, more recent Tapo camera models (for example, the C425) that are very far from my internet box, and I don't have any similar issues.

I don't understand what is the sudden cause?

Thank you in advance for your help.

Best regards,

Larry