Tapo T310 sensor readings permanently stuck at 60 degrees and 60 percent humidity

Tapo T310 sensor readings permanently stuck at 60 degrees and 60 percent humidity

Tapo T310 sensor readings permanently stuck at 60 degrees and 60 percent humidity
Tapo T310 sensor readings permanently stuck at 60 degrees and 60 percent humidity
2025-03-25 10:55:35 - last edited 2 weeks ago
Tags: #sensor malfunction
Model: Tapo T310  
Hardware Version: V1
Firmware Version: 1.5.0 Build 230105 Rel. 150707

Hello,


I have two Tapo T310 sensors. Since two days ago, one of them has been stuck on the same temperature and humidity readings, which had not happened before.


I tried blowing towards the sensor, as suggested in the manual, but the values did not change. I also performed a reset and re-added the device to my account, but the readings remain unchanged. The other sensor is functioning normally.


I purchased both sensors in February, so they are still under warranty.


Has anyone experienced a similar issue? Any troubleshooting suggestions?


Thank you in advance for your help.

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#1
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1 Accepted Solution
Re:Tapo T310 sensor readings permanently stuck at 60 degrees and 60 percent humidity-Solution
2025-03-26 03:46:00 - last edited 2 weeks ago

  @J_Leal 

 

Seems like a hardware failure. You may contact the retailer or local TP-Link support to proceed with the warranty. 

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#2
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1 Reply
Re:Tapo T310 sensor readings permanently stuck at 60 degrees and 60 percent humidity-Solution
2025-03-26 03:46:00 - last edited 2 weeks ago

  @J_Leal 

 

Seems like a hardware failure. You may contact the retailer or local TP-Link support to proceed with the warranty. 

Smart HomeBase Tapo H500 - Even More Powerful Smart HubTapo Auto Biorhythm Turn on light bulb at different lighting to match different times of the day
Recommended Solution
  0  
  0  
#2
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