I would like to request the addition of a public mode, for when the camera is pointed not somewhere private but rather somewhere public and there needs to be some restrictions on the camera's activation. Note activation, not recording.
In europe, the privacy laws of GDPR set certain requirements for recording and filming public spaces.
I'm sure different countries have different interpretations and implementations of GDPR for this but in my country there are requirements made specifically for doorbell cameras pointed toward public spaces, such as the hallway outside your apartment.
There are three main points:
1. The camera may not record anything.
This is fine, recordings can be turned off.
2. You can't point it toward any other apartment, basically limiting what you can see with it to what you're intending to see with it.
This is taken care of with privacy zones, great.
3. The camera should only activate when someone rings the doorbell, and it should only remain active for a brief period of time, about 30 seconds.
After a brief interaction in the help section, this third point can not be upheld by any current features.
There is already the privacy mode which disables the camera, even when you go to the camera in the app, but this also turns off other features like push notifications and calls.
My request is a public mode in where the camera is deactivated by default and does NOT activate when you go into the camera in the app, just like with privacy mode, but then activates for a brief period of time (the longest permitted here is 30 seconds) when someone rings the doorbell.
So, if I open the doorbell in the app, I see nothing through the camera but if someone were to ring the doorbell, the camera activates for 30 seconds so that I can see who's at the door in real time without recording anything (as per point number 1 above).
That way, when someone rings the doorbell, I get a push notification and when I open the app, I can see who's there. If I don't open the app fast enough, I miss my shot and they would have to ring the doorbell again to activate the camera for another 30 seconds.
I hope I explained that well enough.