I have a Tapo C320WS that detected motion in my attic at 20:32. But when I access the camera to view the recording, the time displayed on the camera itself is 18:17. So there is nothing to see.
Does anyone know what could be causing this issue and if I can find the correct recording somewhere?
/Jacob
Hi,
1. Please ensure the Tapo app is the latest one.
2. Try to reboot the camera, ensure the LED on the camera is solid green, and you can control it remotely.
3. If the camera has no other issues, please continue to monitor the camera and check if the problem will happen again. If so, refer to the instructions below to collect the camera and app log for analysis.
How to get the log of Tapo Camera
How to get the log of Tapo app
Best Regards
Helpful: 0
Views: 298
Replies: 2
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
