TAPO C200
TAPO C200
Good morning, I own a Tapo C200 video camera, Hardware version 1.0, MAC address 60-A4-B7-EA-26-6E. I accidentally made the mistake of updating the firmware to version 1.3.16 Build 240909 Rel. 37802n(4555). I'm using the camera within an NVR system called Zoneminder. After the firmware update, the PTZ commands of the NVR system no longer work. I tried to restore the camera to the original firmware using Tapo_C200v1_en_1.1.16_Build_211209_Rel.37726n_up_boot-signed.bin firmware. I followed the firmware downgrade procedure: format an SD card in fat32, copy the old firmware file onto the SD card and rename it as factory_up_boot.bin. Then inserted the SD card into the slot and waited for the FW update. After few seconds the camera starts to blink with gren light and after 1 seconds it becomes fixed red. Would you be so kind as to support and help me to solve the issue ? Thank you, kind regards