c210 nightmode problem with image and false movement

c210 nightmode problem with image and false movement

c210 nightmode problem with image and false movement
c210 nightmode problem with image and false movement
2025-01-26 19:10:27 - last edited 2 weeks ago
Model: Tapo C210  
Hardware Version:
Firmware Version:

I have my C210 outdoors undercover (yes I know it's not an outdoor camera) and when it switches to nightmode it has what looks like rain visual effect and it constantly triggers movement however if i switch to day mode there is no rain and zero movement. 

 

Is my C210 broken? or is there a setting perhaps?

Firmware is lastest, I checked for updates.

 

Here's a screen shot to compare night and day (a video would be better but it's what I have for now)

The white streaks in the nightshot are all moving and look likes rain

 

Thanks!

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#1
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2 Accepted Solutions
Re:c210 nightmode problem with image and false movement-Solution
2 weeks ago - last edited 2 weeks ago

  @JxRx 

Hi,
The effect may be due to too much humidity in the air. You can refer to this thread and check if it helps.
Best Regards

Recommended Solution
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#2
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Re:c210 nightmode problem with image and false movement-Solution
2 weeks ago - last edited 2 weeks ago

  @JxRx 

Hi,
When the camera works in the Night mode/Infrared mode, it relies on infrared light to capture images in low-light conditions. In this case, it may be the water droplets in the air (due to fog or humidity) scatter the infrared light, leading to noise and distortion in the image, so the camera's live feed displays the image as if it's raining or snowing.
We suggest moving the camera to a different location to use if possible.
Best Regards

Recommended Solution
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#5
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4 Reply
Re:c210 nightmode problem with image and false movement-Solution
2 weeks ago - last edited 2 weeks ago

  @JxRx 

Hi,
The effect may be due to too much humidity in the air. You can refer to this thread and check if it helps.
Best Regards

Recommended Solution
  1  
  1  
#2
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Re:c210 nightmode problem with image and false movement
2 weeks ago

If I put my camera on to night it only shows up lights so I put it on to day and it is very light and not clear and there is no way to clear the cache 

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#3
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Re:c210 nightmode problem with image and false movement
2 weeks ago

  @Solla-topee many thanks that's exactly what i see so must be it, pretty annoying as I have it in a place which always has high humidity... 

Solla-topee wrote

  @JxRx 

Hi,
The effect may be due to too much humidity in the air. You can refer to this thread and check if it helps.
Best Regards

 

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  0  
#4
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Re:c210 nightmode problem with image and false movement-Solution
2 weeks ago - last edited 2 weeks ago

  @JxRx 

Hi,
When the camera works in the Night mode/Infrared mode, it relies on infrared light to capture images in low-light conditions. In this case, it may be the water droplets in the air (due to fog or humidity) scatter the infrared light, leading to noise and distortion in the image, so the camera's live feed displays the image as if it's raining or snowing.
We suggest moving the camera to a different location to use if possible.
Best Regards

Recommended Solution
  0  
  0  
#5
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