Tapo C200 not able to return to original place after motion tracking
Tapo C200 after motion tracking not able to back to original position; the returned position not the original set loca
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Hi,
Typically, the camera will return to the default position after 30 seconds if no new event is detected after tracking an event, and the default position is where you enable the Motion Tracking feature.
If your camera will return to a random position after tracking, would you please send us a video showing the reported issue?
(You can upload the video to your cloud server(such as Google Driver), generate a link to download it, and send me(@Solla-topee) the link via a private message.)
Best Regards
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@Solla-topee i had shared you the video showing it is returned to a random position via private message
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Hi,
Thank you for the video provided.
However, the phenomenon in the video does not seem like the camera returns to a random position after motion tracking, but rather it seems like someone pans & tilts the camera to a certain position. Is there a viewpoint added to the camera's Live View > Pan & Tilt page? Is there a related entry under Smart Action > Shortcut/Automation page?
Best Regards
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There is no other people Pan&Tile the camera position (unless you tell me is maybe "someone" access the device without my permission) and there is no smart action created on the device also
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Hi,
Thank you for the information provided. In this case, please refer to the instructions below to collect the camera log for further analysis.
How to get the log of Tapo Camera
Best Regards
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