Firmware 1.3.16 not available for update

Firmware 1.3.16 not available for update

Firmware 1.3.16 not available for update
Firmware 1.3.16 not available for update
2024-12-18 20:52:48 - last edited 2 weeks ago
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.9

I have two identical devices C200. On one update to firmware 1.3.16 was possible, the other after check for update shows only the version 1.3 point

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#1
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1 Accepted Solution
Re:Firmware 1.3.16 not available for update-Solution
2 weeks ago - last edited 2 weeks ago

  @carltabet 

Hi,
The firmware v1.3.16 of the Tapo C200 V1 has been fully released, usually, you can detect the new firmware on your Tapo app and update it if your camera is online.
Best Regards

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#5
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Re:Firmware 1.3.16 not available for update
2024-12-19 11:08:26 - last edited 2 weeks ago

  @motyliak 

Hi,
Since the new firmware(1.3.16) for the Tapo C200 is being released gradually, some of the cameras may not receive the new firmware, this is normal. 
If you have a Tapo C200 V1 without the new firmware, please wait patiently for the new firmware to be released fully.
Best Regards

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#2
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Re:Firmware 1.3.16 not available for update
3 weeks ago

  @Solla-topee

Hello,

I am in the same situation where one of my two Tapo C200 V1 cameras updated to 1.3.16 but the other one doesn't see it and is still on 1.3.9.
I understand that new firmware is rolled out gradually. But this process can take 1 month and frankly that's too long...

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#3
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Re:Firmware 1.3.16 not available for update
2 weeks ago

  @carltabet i received notification for 1.3.16 after several weeks on one of remaining device.

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#4
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Re:Firmware 1.3.16 not available for update-Solution
2 weeks ago - last edited 2 weeks ago

  @carltabet 

Hi,
The firmware v1.3.16 of the Tapo C200 V1 has been fully released, usually, you can detect the new firmware on your Tapo app and update it if your camera is online.
Best Regards

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#5
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