Tapo C225 random reboot
Tapo C225 random reboot
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Hello,
I got 2 tapo C225 camera that have auto-update enabled with a schedule of 3 to 5AM. Looking at the camera, the time is right. But, the camera randomly reboot anytime. Today, it rebooted 3 times. I notice it cause I ear the shutter sound like when it's switching to night mode and the front LED become red and then it does like when it start (spinning, pan, etc).
I've checked in the app and I lose connection to the camera when this happen, also my NVR lose the signal.
I have auto-reboot enabled from 3:30 to 4:00am.
Thank you
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Hi,
1. Please send me(@Solla-topee) your camera's MAC address via a private message.
2. Please refer to the instructions below to collect the camera log, and let me know after the log is collected.
How to get the log of Tapo Camera
Best Regards
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