L920 keeps disconnecting every 10 minutes when offline

L920 keeps disconnecting every 10 minutes when offline

L920 keeps disconnecting every 10 minutes when offline
L920 keeps disconnecting every 10 minutes when offline
2 weeks ago
Model: Tapo L920-5  
Hardware Version: V1
Firmware Version: 1.1.8 Build 240912 Rel.093237

I am running the light strip on a local WiFi network while blocking its internet access for security reasons. From Home Assistant and my router I can see that exactly every 10 minutes the device disconnects, and it takes about a minute for me to be able to control it again. When I unblock the internet access, the device works as expected. 

 

From my DNS logs I can see that it is trying to connect to iot.i.tplinknbu.com and time servers.

 

Other TP-Link devices have also had a similar problem, so please could we have fixed firmware for light strips too.

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Re:L920 keeps disconnecting every 10 minutes when offline
2 weeks ago

  @12_ 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
 

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