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OC200 goes offline from the cloud when extensively using omada app or pc.

Cebujohn

2024-11-23 00:02:26 - last edited 2024-11-26 03:47:15

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Registered: 2022-10-30

OC200 goes offline from the cloud when extensively using omada app or pc.

2024-11-23 00:02:26 - last edited 2024-11-26 03:47:15

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Model: OC200

Hardware Version: V1

Firmware Version: 1.32.6 Build 20241101 Rel.41525 (Stable)

Hi, Anybody knows how to deal with frequent OC200 cloud disconnects? This usually happen when I am tinkering or using extensively the Omada app or on desktop. Basically it disconnects from the cloud and reconnects within 3-5 minutes.

Plainly it just disconnects from the cloud but not on the local side.

Anybody experiencing this? Any fix?

Thanks!

1 Accepted Solution

Vincent-TP

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Posts: 1183

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Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

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Vincent-TP

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Posts: 1183

Helpful: 117

Solutions: 460

Stories: 0

Registered: 2024-06-22

Re:OC200 goes offline from the cloud when extensively using omada app or pc.-Solution

2024-11-26 03:47:12 - last edited 2024-11-26 03:47:15

Hi @Cebujohn

When did the issue occur?

Offline means the OC200 is disconnected from the tp-link cloud server, you may check the Internet stability of the OC200 site.

OC200 goes offline from the cloud when extensively using omada app or pc.

OC200 goes offline from the cloud when extensively using omada app or pc.

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