When provisioning in omada, suddenly the wireless will disconnect and never comeback

When provisioning in omada, suddenly the wireless will disconnect and never comeback

When provisioning in omada, suddenly the wireless will disconnect and never comeback
When provisioning in omada, suddenly the wireless will disconnect and never comeback
a week ago - last edited a week ago
Model: EAP225-Outdoor  
Hardware Version: V3
Firmware Version: Latest

I plug poe in tplink eap225 port and the lan is from my isp modem. but when ill adopt the Device through omada, when it become provisioning the wireles internet will disconnect and it will never  back until i reset again

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#1
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Re:When provisioning in omada, suddenly the wireless will disconnect and never comeback-Solution
a week ago - last edited a week ago

Hi  @Ovanss 

 

When you trying to adopt the EAP, is the controller PC connecting to the EAP default SSID?

 

 

When the device is under provisioning status, it's trying to apply the controller's settings. During this period, the controller will wipe the EAP's default SSID and give it the WLAN settings on the controller. Once the default SSID had been deleted, the PC will be disconnected to the network. That's why the EAP turn to disconnected. 

 

 

To fix it, please connect the controller PC to your ISP router to adopt the EAP.

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#2
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Re:When provisioning in omada, suddenly the wireless will disconnect and never comeback-Solution
a week ago - last edited a week ago

Hi  @Ovanss 

 

When you trying to adopt the EAP, is the controller PC connecting to the EAP default SSID?

 

 

When the device is under provisioning status, it's trying to apply the controller's settings. During this period, the controller will wipe the EAP's default SSID and give it the WLAN settings on the controller. Once the default SSID had been deleted, the PC will be disconnected to the network. That's why the EAP turn to disconnected. 

 

 

To fix it, please connect the controller PC to your ISP router to adopt the EAP.

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#2
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