Tapo camera disconnecting network while tilting camera

Tapo camera disconnecting network while tilting camera

Tapo camera disconnecting network while tilting camera
Tapo camera disconnecting network while tilting camera
19 hours ago
Model: Tapo C510W  
Hardware Version:
Firmware Version:

My camera is getting disconnected from wifi while it's tilting on right of its position and its blinking with red light. How can I solve this problem? Wifi signal is in good strength.

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#1
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5 Reply
Re:Tapo camera disconnecting network while tilting camera
8 hours ago

  @Harieee16 

I've got a C500 V.1 outdoor camera that is doing exactly this. When I am panning right the camera loses connectivity also. I'm on the latest software.

Harieee16 wrote

My camera is getting disconnected from wifi while it's tilting on right of its position and its blinking with red light. How can I solve this problem? Wifi signal is in good strength.

 

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#2
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Re:Tapo camera disconnecting network while tilting camera
36 minutes ago

  @Harieee16   @GVig   

Hi,
Please check if you are powering the camera with the original power adapter and power cord. If not, please connect the camera to the original power adapter and cord for a try.
Best Regards

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#3
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Re:Tapo camera disconnecting network while tilting camera
34 minutes ago

  @Solla-topee yes, I am using original power adapter and cord

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#4
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Re:Tapo camera disconnecting network while tilting camera
34 minutes ago

  @GVig do you have any solution for it?

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#5
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Re:Tapo camera disconnecting network while tilting camera
20 minutes ago

  @Harieee16 

 

Harieee16 wrote

  @GVig do you have any solution for it?

nothing yet. I've just re-connected to a different plug in box to see if that makes a difference. It's only been a few hours so too early to tell. I read that under-voltage/fluctuating power could cause issues.

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#6
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