Tapo C420 with Smart Hub H200 only storing local recordings for 8 days
Hi all,
I have 4x C420 cameras installed and paired to the H200 Smart hub. All of the cameras have local recording set and the recording schedule is set on 24/7. I have a 128GB card in the hub and the current usage is 5.9 GB. The storage is set to loop. I have noticed that all of my recordings on each camera are stored for only 8 days. For example, today is the 6 Nov. When I go back to Playback and Download I can only see recordings back to 30 Oct. All recordings before this date are gone. It is my understanding that recordings are kept on the MicroSD card and old files are only overwritten if memory runs out. In my case, I've only used 5% of the memory capacity. Does anyone have this problem also and is there a solution to keeping all of the local recordings, until memory runs out? Thanks.
@Wayne-TP, here are 2 screenshots, one for the 29th Oct and one for the 30th Oct. The camera was installed on the 21st Oct, but each day went by, the earliest dates disappear leaving on the last 8 days of recording. I know there were recordings before the 29th because I had looked at the previously. I have tried resetting the hub. I have also removed the SD card to check the files on a PC, and the files prior to 30th Oct are not present. The card is a Sandisk Extreme card. The firmwares are updated on cameras. Any other suggestions will be appreciated. Thanks.
