Camera doesn’t follow anymore
Hello
I've just purchased this outdoor camera.
I have now an issue that the camera doesn't follow the moving objects anymore, like persons or dogs.
I've already did a hard reset by pushing the button on the camera but this isn't helping.
please can somebody help?
regards
peter
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Hi,
Do you mean the camera won't track the events after detecting them? If so, you can refer to the instructions below to check if they help.
How to improve the motion tracking effect of my camera
If the problem remains, please confirm:
1. Can you receive a notification when the camera detects an event?
2. Go to the Tapo app > Camera's Device Settings page, and then send me the pictures of the Detection page and the Auto Tracking page.
Best Regards
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Hi,
Do you mean the camera won't track the events after detecting them? If so, you can refer to the instructions below to check if they help.
How to improve the motion tracking effect of my camera
If the problem remains, please confirm:
1. Can you receive a notification when the camera detects an event?
2. Go to the Tapo app > Camera's Device Settings page, and then send me the pictures of the Detection page and the Auto Tracking page.
Best Regards
- Copy Link
- Report Inappropriate Content
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