Camera surveillance

Camera surveillance

Camera surveillance
Camera surveillance
2024-09-21 13:19:35 - last edited 2024-10-17 11:54:01

After working for two days and following a thunder storm it will not operate. It m shows on settings it is connected to the wifi  and l have tried resetting and unplugging but to no avail. The situation currently is that I have got a flashing red and green light intermittently but cannot get into the system. Cheers

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Re:Camera surveillance -Solution
2024-09-23 08:13:52 - last edited 2024-10-17 11:54:01

  @Philjan 

Hi,
1. What's the model number and hardware version of your camera?

 

2. If you press the reset button on the camera for 10 seconds, any changes to the LED status?

 

3. If you can reset the camera successfully, please refer to the instructions below to configure the camera or troubleshoot if you fail to set up the camera.
How to set up the Tapo camera
What should I do if I fail to configure Tapo Camera?

Best Regards

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Re:Camera surveillance -Solution
2024-09-23 08:13:52 - last edited 2024-10-17 11:54:01

  @Philjan 

Hi,
1. What's the model number and hardware version of your camera?

 

2. If you press the reset button on the camera for 10 seconds, any changes to the LED status?

 

3. If you can reset the camera successfully, please refer to the instructions below to configure the camera or troubleshoot if you fail to set up the camera.
How to set up the Tapo camera
What should I do if I fail to configure Tapo Camera?

Best Regards

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