C425 Daily battery drain
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I have my c425 for about a month, it is connected through a Xiaomi WiFi extender pro, the camera is located on my back garden, I always have my camera on privacy mode, only use it while out, since it's a backyard on a rural area, there is no people, cars, only trees moving with the wind, I have movement detection disabled because of this. I have a daily battery drain of about 5% every single day, important to notice, I switch internet off every night and switch it back on in the morning. Signal strength is good. I already ordered a solar panel in the hope it solves the issue, at this pace I have to charge the camera every two weeks, way far from the alleged 300 day battery life.
I also have a d230s1 doorbell camera, I have multiple detections of people and car passing by and battery life has being great.
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The moving trees will continuously wake up the camera and cause the battery to drain. Adjust camera angle to avoid this situation.
More information about How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance
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The moving trees will continuously wake up the camera and cause the battery to drain. Adjust camera angle to avoid this situation.
More information about How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance
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The camera will not be woken up in privacy mode. If the camera is in non-privacy mode most of the time, moving trees will continue to wake up the camera and increase battery consumption.
Do you use this range extender? https://www.mi.com/global/product/mi-wifi-range-extender-pro/
What's the model of your router?
This problem might be a WiFi issue. Please try to do a test to see if the camera battery consumption changes.
Note: Take some screenshots of the current C425 Battery Status page (Camera device page -> Camera Device Settings -> Battery Status) for comparison.
1. Bring camera within the router's signal range.
2. Reset C425 and connect it to router WiFi.
3. Turn on privacy for half a day or a whole day.
4. Recheck the battery status info.
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I experience the same thing. This battery life is just garbage. I purchased 4 cameras. I got like 2 weeks of battery life altogether. To be sure I hooked up the cameras in a completely still environement (no tress or moving obejcts, only day and night light changes and it still drains 5-20% per day. I even changed all the settings to minimum to ensure the sensibility is low in every aspect. Still extreme battery consumption. I can get better battery life from low end chinese market cameras on junk internet sites than this one. I am extremely disappointed. For the money i spent on this, this is just outrageous !!!
Just for info i got a mesh system with Deco Home XE75 Pro from TP-Link as well. The cameras disconnect constantly even if its next to the router...so dont know what the issue is, but the connectivity of this camera is also not the best.
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Mark25 wrote
I experience the same thing. This battery life is just garbage. I purchased 4 cameras. I got like 2 weeks of battery life altogether. To be sure I hooked up the cameras in a completely still environement (no tress or moving obejcts, only day and night light changes and it still drains 5-20% per day. I even changed all the settings to minimum to ensure the sensibility is low in every aspect. Still extreme battery consumption. I can get better battery life from low end chinese market cameras on junk internet sites than this one. I am extremely disappointed. For the money i spent on this, this is just outrageous !!!
Just for info i got a mesh system with Deco Home XE75 Pro from TP-Link as well. The cameras disconnect constantly even if its next to the router...so dont know what the issue is, but the connectivity of this camera is also not the best.
Based on the problem symptoms you described, I would recommend that you reach out to the local support team for further assistance.
You can also post in the community to open a new discussion for your case.
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