Live stream is lagging on low quality.

NoClue365

2024-08-02 14:46:11 - last edited 2024-08-16 11:10:55

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-08-02

Live stream is lagging on low quality.

2024-08-02 14:46:11 - last edited 2024-08-16 11:10:55

Tags: #Live View

Model: Tapo C225

Hardware Version: V2

Firmware Version: 1.0.7

I just got a tapo C225 an is absolutely unusable. I have some sort of network issues, but I have no idea why. I can see that a the RSSI is - 29. My network speed is around 190 mbps. Still the live stream is lagging hardly. I placed the camera right next to the router so that there is no interface with the connection, but still nothing. Even on low quality mode. The camera and application are up to date.

I'm considering to return the camera in the next few days if this issue is not resolved.

1 Accepted Solution

Solla-topee

2024-08-05 09:28:16 - last edited 2024-08-16 11:10:55

Posts: 13685

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Registered: 2020-05-19

Re:Live stream is lagging on low quality. -Solution

2024-08-05 09:28:16 - last edited 2024-08-16 11:10:55

@NoClue365

Hi,
You can refer to the instructions below to troubleshoot and check if it helps.
What should I do if I can't view the Tapo&Kasa camera?

If the problem remains, please confirm:
1. Send me(@Solla-topee) the MAC address of your Tapo C225 via a private message.
2. Do you have the reported issue when your phone and the camera are connected to the same Wi-Fi?
3. The troubleshooting you did and the test results.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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