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Delete all cloud videos

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Delete all cloud videos

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SirKamera666

2024-07-15 21:22:25 - last edited 2024-07-26 11:18:22

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Registered: 2024-07-15

Delete all cloud videos

2024-07-15 21:22:25 - last edited 2024-07-26 11:18:22

Tags: #Recording

Model: Tapo C200

Hardware Version: V1

Firmware Version: 1.3.9

Hello everybody,

I have two Tapo C200 and one C100 installed in my house. I also have Tapo Care Subscription. Now I want to delete all cloud videos from Tapo Care. How can I proceed? I don't have the time to delete every single video or select "all" videos and delete them. This would take days because there are so much videos in the cloud from the last 30 days.

Thank you in advance.

Best regards

1 Accepted Solution

Solla-topee

2024-07-16 07:11:52 - last edited 2024-07-26 11:18:22

Posts: 14094

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Registered: 2020-05-19

Re:Delete all cloud videos-Solution

2024-07-16 07:11:52 - last edited 2024-07-26 11:18:22

@SirKamera666

Hi,
If you still want to use the camera and enjoy the Tapo Care service, it's recommended to go to the Tapo app>Cameras tab>Cloud Activity page, tap the Edit icon at the top right corner, and tap Select All to delete all selected video clips(you may need to repeat the action several times to deleted all cloud video clips.).

It's not recommended to delete your TP-Link account since you will be unable to log in to the Tapo app to configure or manage your camera with the TP-Link account, and unable to enjoy the Tapo Care service bound to the account.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

2 Reply

Summer_S

LV3

2024-07-16 06:57:23

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Registered: 2023-06-14

Re:Delete all cloud videos

2024-07-16 06:57:23

@SirKamera666 if you have unsubscribed to your Tapo Care service, you can refer to the instructions(https://www.tp-link.com/en/support/faq/2629/) to delete your tp-link account to delete all your data, including the cloud video clips.

Solla-topee

2024-07-16 07:11:52 - last edited 2024-07-26 11:18:22

Posts: 14094

Helpful: 2448

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Stories: 8

Registered: 2020-05-19

Re:Delete all cloud videos-Solution

2024-07-16 07:11:52 - last edited 2024-07-26 11:18:22

@SirKamera666

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Delete all cloud videos

Delete all cloud videos

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