Home

Forums

Stories

Knowledge Base

TP-Link Community > Tapo Smart Hub > Hub not hearing/recognising voice commands

< Tapo Smart Hub

Hub not hearing/recognising voice commands

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Hub not hearing/recognising voice commands

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

DubSidious

2024-06-24 13:11:37 - last edited 2024-06-28 03:53:41

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-06-24

Hub not hearing/recognising voice commands

2024-06-24 13:11:37 - last edited 2024-06-28 03:53:41

Tags: #Amazon Alexa #Feature Request

Model: Tapo H200

Hardware Version:

Firmware Version:

Wondering if someone could help, The hub connects to Alexa, light switches work through alexa when voice commands are through an amazon echo, dot or phone. But the Hub does not seem to respond to voice commands.

It is advertised as being able to recieve voice commands, it is connected directly to the router, static ip given to the hub and everything else works fine with controlling switches paired with the hub, with Alexa.

Just cannot get the hub to hear voice commands.

1 Accepted Solution

Wayne-TP

2024-06-28 02:35:40 - last edited 2024-06-28 03:53:41

Posts: 4333

Helpful: 783

Solutions: 1246

Stories: 12

Registered: 2020-06-23

Re:Hub not hearing/recognising voice commands-Solution

2024-06-28 02:35:40 - last edited 2024-06-28 03:53:41

@DubSidious

For the H200, you can ask Alexa to discover the new devices connected to the hub.
And turn on/off hub alarm with this command, "Alexa, turn on/off [device name] hub alarm".

Note: To avoid confusing Alexa, don't use the word "hub" in your device name.

What do you want to control the hub with voice command?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

DubSidious

LV1

2024-07-01 23:51:05

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-06-24

Re:Hub not hearing/recognising voice commands

2024-07-01 23:51:05

@Wayne-TP

I have the switches connected to the hub, discovered in alexa and can control them, and can set, turn on/off the alarm on the h200 hub via alexa. I was mainly looking to use the Hub as the microphone in the room.

I have 2 amazon Dots in 2 other rooms in my house, was hoping to use the H200 to use voice commands in a 3rd room without buying another amazon dot.

Wayne-TP

2024-07-02 05:42:42

Posts: 4333

Helpful: 783

Solutions: 1246

Stories: 12

Registered: 2020-06-23

Re:Hub not hearing/recognising voice commands

2024-07-02 05:42:42

@DubSidious

Unfortunately, you cannot replace Alexa with the Tapo hub. Tapo device works with Alexa but it is not a Alexa device, does not have Alexa's functionality.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

DubSidious

LV1

2024-07-02 11:30:57

Posts: 3

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-06-24

Re:Hub not hearing/recognising voice commands

2024-07-02 11:30:57

@Wayne-TP

That is quite unfortunate, it should probably state SOMEWHERE in the marketing that the hub is purely a passive device to communicate with linked devices, and has an alarm

Looks like i'll be buying more Dots.

Hub not hearing/recognising voice commands

Hub not hearing/recognising voice commands

Information

Voters 0

Tags