Ks220m stop working
Hello,
I have many Ks220m in my home and I have some problem with them.
First the dimming function is subpar VS the hs220. The hs220 when I turn off the fade in/out work. What I mean is it now totally power on/off without fade. The Ks220m? It still fade a bit, enough for the lights that I have that don't support dimming flicker when turning on/off. It was on a hs220 before I installed the ks220 and didn't had the problem. It is temporary light I'm using right now since I'm renovating, in the end, it will be dimmable lighting. But I also see that on my other installation that had a hs220, now it fade out a bit when I turn on/off with the ks220m at that one too.
Out of nowhere, these switch will stop working. I'll either walk by to trigger the motion sensor, click on the switch or use the app but the light won't come on. I already rma once and the problem came back, and now at 3 different installation. On the app, I see it's on. Physically, the light on the switch turn off (meaning it's on) and using the dimming function does nothing. The way to fix it is to press restart/reset (right button underneat). Just a press so it reboot and boom. It start working again. Like I said, I rma once because of that and now all 3 of my current installation is doing that. Now I'm not using too much amp for the switch, 2 of them are only powering 3 led.
If I could have a permanent fix for these, it would make these very nice. I'm thinking about going back to not motion device but everyone grew very fond of the feature, specially in the stairs.
Thank you