Camera Speaker low - Mic from Camera to Phone is ok

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Camera Speaker low - Mic from Camera to Phone is ok

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Asimch

2024-03-13 12:18:12 - last edited 2024-03-14 00:58:58

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Registered: 2024-03-13

Camera Speaker low - Mic from Camera to Phone is ok

2024-03-13 12:18:12 - last edited 2024-03-14 00:58:58

Hi ,

We have 6 TP Link Tapo outdoor cameras and 2 TP link Tapo indoor cameras.

All of the cameras are ok when we talk from camera side , the volume comes to mobile perfectly.

But when we speak from mobile , the volume that the camera has is very low that the person next to camera can't hear it. We checked the setup from the call option, all are set to full. We updated apps, cameras , we changed different mobiles. So the problem is with all the camera's speakers.

What's the solution? Maybe you start putting better speakers on camera with move volume.

Thanks

1 Reply

Solla-topee

2024-03-14 07:43:51

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Re:Camera Speaker low - Mic from Camera to Phone is ok

2024-03-14 07:43:51

@Asimch

Hi
For the reported case:
1) Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
2) Ensure that the camera is positioned to allow clear and unobstructed sound reception. Avoid placing it in enclosed spaces or near surfaces that may reflect sound.
3) Test the audio with your mobile device positioned away from the camera, preferably in a different room.
4) Can you share a video showing the problem? And let me know the MAC address of the camera you used to record the video.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Camera Speaker low - Mic from Camera to Phone is ok

Camera Speaker low - Mic from Camera to Phone is ok

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