TL-SG1210MPE does not respond to reboot and POE commands

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TL-SG1210MPE does not respond to reboot and POE commands

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ahmad_Hussein

2023-10-04 14:00:10 - last edited 2023-10-08 01:16:16

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-10-04

TL-SG1210MPE does not respond to reboot and POE commands

2023-10-04 14:00:10 - last edited 2023-10-08 01:16:16

Tags: #Firmware Update

Model: TL-SG1210MPE

Hardware Version: V4

Firmware Version: 1.0.0 Build 20220310 Rel.73883

I have 4 units of they are working in a network consists of other Omada managed switches and router. The problem that I'm facing with this particular model is that after it works for few days, if i need to restart a POE port or even restart the switch itself, it does not respond to the Web UI command. I tried to access it also by Smart Mamagement Utility, but no difference, i still cannot perform the reboot using the software neither the Web UI. I'm wondering if someone faced such issue before and how did you solve it.

Thanks.

1 Accepted Solution

Clive_A

2023-10-07 02:45:33 - last edited 2023-10-08 01:16:16

Posts: 5570

Helpful: 2674

Solutions: 1246

Stories: 0

Registered: 2023-06-09

Re:TL-SG1210MPE does not respond to reboot and POE commands-Solution

2023-10-07 02:45:33 - last edited 2023-10-08 01:16:16

Hi @Ahmad_Hussein

Thanks for posting in our business forum.

If you can rule out the chance that your browser causing this issue, you may check if there is any new firmware for it. If no, you can probably contact the support team for further RMA-related details. Might be a corrupted firmware or a bad switch.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

TL-SG1210MPE does not respond to reboot and POE commands

TL-SG1210MPE does not respond to reboot and POE commands

Information

Voters 0

Tags