C420 Camera firmware update

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C420 Camera firmware update

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Diego_B

2023-09-19 18:30:48 - last edited 2023-09-20 10:08:13

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C420 Camera firmware update

2023-09-19 18:30:48 - last edited 2023-09-20 10:08:13

Tags: #Firmware

Model: Tapo C420S2

Hardware Version: V1

Firmware Version: 1.2.12

Hi,

I have two C420 camera (part of the kit)

One has update to latest

1.2.14 firmware, the other is on 1.2.12 and when checking for firmware update it says it's on the latest 🤷‍♂️🤔

Is there any workaround?

1 Accepted Solution

Solla-topee

2024-01-19 10:00:23 - last edited 2024-01-19 10:00:31

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Re:C420 Camera firmware update-Solution

2024-01-19 10:00:23 - last edited 2024-01-19 10:00:31

Hi All,
The latest firmware(V1.2.15) for the Tapo C420 V1 is fully released. If your camera is online, you can refer to the link below to update the firmware of your camera.
How to update the firmware of the Tapo&Kasa devices on the Tapo App?
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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Solla-topee

2023-09-20 08:35:26 - last edited 2024-01-19 10:00:44

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Re:C420 Camera firmware update

2023-09-20 08:35:26 - last edited 2024-01-19 10:00:44

@Diego_B

Hi,
We are releasing the firmware(1.2.14) for the Tapo C420 gradually so you see one camera has firmware version 1.2.14, and the other one has firmware version 1.2.12.
Please wait patiently, and when the new firmware(1.2.14) for the Tapo C420 is fully rolled out, your two cameras will have the new firmware.