FIX for "Server Unresponsive" Kasa Smartplugs Using Alexa app

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FIX for "Server Unresponsive" Kasa Smartplugs Using Alexa app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
FIX for "Server Unresponsive" Kasa Smartplugs Using Alexa app
FIX for "Server Unresponsive" Kasa Smartplugs Using Alexa app
2023-08-21 09:22:29
Tags: #Amazon Alexa #Smart Actions #Server unresponsive
Model: HS100  
Hardware Version: V2
Firmware Version: 1.5.10

READ THIS FOR FIX TO "SERVER UNRESPONSIVE" On Alexa app.

 

Routines on Alexa app stoppped working.

 

Routines stopped working Like "TV On"

 

Alexa would respond but would not interact with the Smartplug.

 

Checked Alexa app and under devices the Smartplug had "server unresponsive" indicated.

 

Tried rebooting echo device ,Wifi and reconnecting Smartplug to Kasa app.

 

Some other online help articles suggested turning off Wifi in the Kasa app.

 

Whilst looking for this found the problem.

 

THE FIX Click on "Me" bottom right Kasa App.

 

Select "Third Party Services"

 

Select "Amazon Alexa"

 

Select "Link Kasa to Amazon Alexa" Somehow this must have deselected during an update as the routines had previously worked.

 

Hope this helps.

 

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Re:FIX for "Server Unresponsive" Kasa Smartplugs Using Alexa app
2023-08-22 06:11:00

  @Oppy 

 

Thank you for sharing! This is helpful for other users who might encounter similar problems.

 

BTW,  Do you happen to remember what was updated?

 

 

Alexa is a third-party service that requires Kasa remote control. If you notice any abnormalities while using Alexa to control the device, there are two key points to check:

1. Whether Kasa App can manage the device remotely;

2. Whether Kasa account is linked to Alexa.

 

For all Kasa users: If anyone experiences any problems while using Kasa devices with Alexa, the following guidance might help, check it out!

How to use Kasa Cam with Amazon Alexa

How to make my TP-Link Kasa Device work with Amazon Alexa
What should I do if I cannot make my Kasa device work with Alexa or Google Home?

 

 

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