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I have six camera TAPOC200. I have installed two months ago and it worked perfect in wifi or mobile data. But, today, I can't access camera real time by mobile data (I see the bottom to update, but it isn't working).
Hello @JoaoPaulooo
thank you for reaching out to the community. May I know is the camera still online in the APP when your phone is on mobile data:
You can try to reboot the Camera from Tapo App> Camera settings * tap the 'gear' icon on the right top of the Live view page > reboot Camera
If all the 6 cameras are offline over the internet, you can also reboot the Wi-Fi router and see if cameras could connect back and goes online.
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