Very lot messages to connect devices (Gateway)
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why do I get so many messages that the gateway (ER605) connects to the controller?
But there are no messages that it disconnects, only that it has connected.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Dear @weby112,
I'd like to update the post with a solution here.
TP-Link has provide a Beta firmware to fix the issue urgently, please check the following post for details.
Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2 2.1.2
You may take your time to upgrade the beta firmware and confirm the issue you encountered has been resolved.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Dear @weby112,
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230215254, please check your email box and ensure the support email is well received. Thanks!
- Copy Link
- Report Inappropriate Content
Dear @weby112,
I'd like to update the post with a solution here.
TP-Link has provide a Beta firmware to fix the issue urgently, please check the following post for details.
Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2 2.1.2
You may take your time to upgrade the beta firmware and confirm the issue you encountered has been resolved.
- Copy Link
- Report Inappropriate Content
Hello @Fae
I have since 1 week the 2.1.2 firmware on my ER605 on it and have even more reconnect messages.
- Copy Link
- Report Inappropriate Content
On the firmware page that Fae linked there is a new beta version of the 2.1.2 firmware dated the 21st. The new version specifically mentions fixing the repeated connect messages that you flagged originally.
- Copy Link
- Report Inappropriate Content
The Beta Firmware is for the UN Version of the ER605, i have the EU Version.
I've also been in contact with support for 2 weeks and we've already had a couple of remote sessions, with another one planned for this week.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 923
Replies: 8
Voters 0
No one has voted for it yet.