Name: tapo c210 pan/Tilt Home security Wi-Fi camera

Model: TAPO C210(EU) Ver.1.0

S/N: 22271N0003550

Respected sir

I have purchased device on date :19-11-2022 throught Amazon website and delivered to me on date: 22-11-2022.

We have installed the device and it worked with out issue.

But on date : 21-12-2022 it stopped working so I tried to fix it with restarting the device checking cable connections and uninstalling and reinstalling the app.

All my try have went no use. When I am trying to fix it I have to reset the device and the reset button is not working even I tried to press it for more than 2-3 minutes.

I talked to customer care and followed the instructions they have given but device have not installed and not showing the name in wifi.

So, I request you to look after the issue and make neccesary arrangements.

        Thanking you