Camera can only control locally
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I just purchased and installed the Tapo C320WS camera but have problems with viewing when outside Wi-Fi frequency and also with setting up with Alexa. All my other Tapo devices are working fine with Alexa but the camera can't be found when searching for devices. I also lose my camera on the Tapo app when disconnecting Frey home wi-Fi. I have gone through all the suggested processes of rebooting, changing router settings and disabling firewalls but still no joy.
I've seen numerous posts experiencing the same issues but none gave provided a solution, please help.
Until now all my Tapo purchases have connected easily but this is making me wonder whether I should have opted for a different make. Any help would be greatly appreciated.
@Solla-topee the problem I'm experiencing seems very similar to the one shown below which you assisted with last year. Did you get a solution to this as believe that could resolve my problem?
