Getting notification but cannot see live camera

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2022-11-11 06:17:26

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Helpful: 0

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Registered: 2022-10-16

Getting notification but cannot see live camera

2022-11-11 06:17:26

Model: Tapo C320WS

Hardware Version: V1

Firmware Version: 1.1.21

I am getting live notification but when I am clicking it I cannot see live camera. Its always buffering.

1 Reply

2022-11-14 09:55:32 - last edited 2022-11-14 09:56:03

Posts: 13151

Helpful: 2252

Solutions: 1829

Stories: 8

Registered: 2020-05-19

Re:Getting notification but cannot see live camera

2022-11-14 09:55:32 - last edited 2022-11-14 09:56:03

Thank you for reaching out to TP-link community. Can you please try if any of the tips here works for you.

If the camera has been worked fine, you could also try a factory reset on the camera and reinstall it in the app.