Tapo C200 Pairing Failed
Hello!
I'm trying to configure my new C200, but I can't finish the configuration. After it connects to wifi, it gives me an error saying "Pairing Failed". Ive spent hour researching the forums to try and solve the problem, did many steps i've found in many posts but nothing worked so far.
below some posts that i've tried the solutions, but didnt work:
https://community.tp-link.com/en/home/forum/topic/184560
https://community.tp-link.com/en/smart-home/forum/topic/274340
https://community.tp-link.com/en/smart-home/forum/topic/270714
https://community.tp-link.com/en/home/forum/topic/220610
If I try to configure using a hotspot from my phone, it works as expected. this problem is only with my home wi-fi. I've already done a lot of changes on the router as well, but so far nothing worked. IP isolation is off, no IP or MAC filters, firewall disabled, authentication is wpa2/psk, channel 11, SSID name is a single short name, 2.4ghz band. its literally been like 5 hours already with no sucess.
When I was able to connect using the hotspot, the camera had a firmware update, so I thought this might be the problem, so I did the update to the lastest versions, removed the camera and then tried again with home wi-fi, but it also didnt work.
Please help! Thanks!