Missing radio interfaces on EAP615-Wall
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Looking through my controller UI recently, I noticed that no client devices were connecting to one of my EAPs (EAP615-Wall). When I reviewed the its configuration, I noticed that neither radio had a channel configured. So I logged into the device via SSH and ran ifconfig, but it only showed eth0, lo, and br0 interfaces. The ra0 and rax0 interfaces were missing!? Restarting, resetting, running standalone, downgrading, upgrading, switching POE ports/switches... all did nothing. It seems like a hardware issue, but why would this happen all of a sudden? The device was fairly cool to the touch (unlike my other 615, which was warm), so I'm at a loss as to what happened. Has anyone experienced this before and, if so, what did you do?
@Somnus, thanks for replying. Yes, I've contacted support to investigate the issue, but I agree it's likely a hardware problem. For completeness' sake, here's what I'm seeing in the controller for that EAP:
But for a functioning EAP, here's what I see:
And from SSH, I only see eth0, lo, and br0:
/bin $ ifconfig
br0 Link encap:Ethernet HWaddr B0:A7:B9:XX:XX:XX
inet addr:10.0.0.6 Bcast:10.255.255.255 Mask:255.0.0.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1872733 errors:0 dropped:819177 overruns:0 frame:0
TX packets:12634 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:386969934 (369.0 MiB) TX bytes:3779997 (3.6 MiB)
eth0 Link encap:Ethernet HWaddr B0:A7:B9:XX:XX:XX
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1876806 errors:0 dropped:2078 overruns:0 frame:0
TX packets:12638 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:414423493 (395.2 MiB) TX bytes:4029571 (3.8 MiB)
Interrupt:10
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:4 errors:0 dropped:0 overruns:0 frame:0
TX packets:4 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:360 (360.0 B) TX bytes:360 (360.0 B)
But from a functioning EAP, I see:
/bin $ ifconfig
br0 Link encap:Ethernet HWaddr B0:A7:XX:XX:XX
inet addr:10.0.0.7 Bcast:10.255.255.255 Mask:255.0.0.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:2110108 errors:0 dropped:909376 overruns:0 frame:0
TX packets:19041 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:426630307 (406.8 MiB) TX bytes:8155882 (7.7 MiB)
eth0 Link encap:Ethernet HWaddr B0:A7:B9:XX:XX:XX
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:20294940 errors:0 dropped:2211 overruns:0 frame:0
TX packets:24675505 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:11007771692 (10.2 GiB) TX bytes:11609301320 (10.8 GiB)
Interrupt:10
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:4 errors:0 dropped:0 overruns:0 frame:0
TX packets:4 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:360 (360.0 B) TX bytes:360 (360.0 B)
ra0 Link encap:Ethernet HWaddr B0:A7:B9:XX:XX:XX
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:94627 errors:32616 dropped:32616 overruns:0 frame:0
TX packets:73151 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:13751731 (13.1 MiB) TX bytes:43993236 (41.9 MiB)
Interrupt:31
rax0 Link encap:Ethernet HWaddr B0:A7:B9:XX:XX:XX
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:24951181 errors:371313 dropped:371313 overruns:0 frame:0
TX packets:18195593 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2911865839 (2.7 GiB) TX bytes:1950468022 (1.8 GiB)
Hope this helps someone else identify this issue.
