False alarms
False alarms
Tags:
#Motion Detection
I set up a Zone but get alarms from outside it. Why?
I set up a Zone but get alarms from outside it. Why?
Hello @Catcher
Thank you for the feedback, it is recommended to double-check if there is any movement or change of light in the triggered motion detection video clips, motion detection could be triggered at the time when the camera captures an image change caused by moving objects or change of light. Please check some tips here in FAQ here to reduce unwanted detection activities
How to reduce motion detections from rain,snow or insects
Confirm Tapo camera firmware and Tapo APP are both up to date
Adjust Activity Zone and avoid the area that has frequent movements e.g. Exclude the area with light changes like sunset/sunrise, Leaves waving in the wind etc.
Set Camera Sensitivity to Low
Turn on AI Detection (Person Detection) and deactivate other Motion Detection settings if the camera supports AI Detection
Try Not to point camera to the busy public areas like busy streets, lanes etc.
If still the same, can I have a video of the motion triggered clips and a photo of activity zone, sensitivity settings.
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