Tapo c200 doesn't come back to normal view

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Tapo c200 doesn't come back to normal view

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo c200 doesn't come back to normal view
Tapo c200 doesn't come back to normal view
2022-03-01 22:37:51
Model: Tapo C200  
Hardware Version:
Firmware Version:

Hi,

My Tapo c200 works good after reset, but overnight when it light up the red lights for night time, its view is not clear. The day come and the lights do not turn off, so that the view keep unclear. I have to reset again and it still happen like that. Help me! 

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Re:Tapo c200 doesn't come back to normal view
2022-03-02 02:07:42

Hello  @Tanloc63 

Please confirm Tapo camera Day/ Night switch is set on Auto , in that way camera could sense changes in light and switch between Day/ Night. 

Tapo APP> Live view page > Auto/ Night Mode (Moon symbol)/ Day mode(Sun symbol) > set camera on Auto mode .

 

If it still will not switch automatically, please put the camera in a box (Dark environment), and take away the box and see if it could switch to Day mode, during test, please manually record the video on Tapo APP and share the video clip link, thank you. 

 

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