SD Card Issue Tapo C110

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SD Card Issue Tapo C110

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quentindel

2022-01-26 18:32:55

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Registered: 2022-01-26

SD Card Issue Tapo C110

2022-01-26 18:32:55

Model: Tapo C110

Hardware Version: V1

Firmware Version: 1.1.12

Hello,

I have purchased a 256 Gb SD Card for my camera but I have difficulties with using it with the Tapo app.
Sandisk ultra 256 Go Carte Mémoire Micro Micro SD MicroSDXC Class 10 UHS-I 120Mb/s

https://www.cdiscount.com/photo-numerique/cartes-memoires/sandisk-ultra-256-go-carte-memoire-micro-micro-sd/f-11203-san0619659181680.html
I test the card with F3 and it shows +30MB/s writing and +80MB/s reading.

The hardware version of the camera is 1 and firmware version of Tapo app is 1.1.12.

I managed to get it to work for a night but then I couldn't access some videos.
So I formated it again in ExFAT on MacOS. I tried to format it from the Tapo app and now it says the capacity is not right displaying 0MB/ 228.50GB in the app and the app sais the formatting failed.

What should I do ?

1 Reply

Solla-topee

2022-01-27 01:06:52 - last edited 2022-01-27 01:09:58

Posts: 13397

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Re:SD Card Issue Tapo C110

2022-01-27 01:06:52 - last edited 2022-01-27 01:09:58

Hello @quentindel

Do you mean you were able to format the SD once before? for 'couldn't access some videos.' do you mean there are some videos in Tapo APP Playback but can not be accessed?

1. Please verify if SD card is Fake (expanded capacity) with H2testw software and share a photo with us

https://www.tp-link.com/support/faq/2592/
NOTE: back up important files before run the test

2. Confirm Tapo APP and tapo device firmware are both up - to - date

3. We have an instruction that helps with troubleshoot SD card problem, kindly give it a try and let us know if it works for you.
What should I do if the SD card doesn’t work properly on my camera?

If still the same issue, can I have a photo of the H2twsw test result, thank you.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

SD Card Issue Tapo C110

SD Card Issue Tapo C110

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