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Having trouble setting up smartbulbs.

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Having trouble setting up smartbulbs.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Having trouble setting up smartbulbs.
Having trouble setting up smartbulbs.
2021-11-24 10:22:21 - last edited 2021-11-25 11:14:23
Model: Tapo L530E  
Hardware Version:
Firmware Version:

Morning,

 

Could someone help please.

 

I am in the UK.

 

i have one light switch that controls two light fittings.

 

I downloaded the app put my two new smart bulbs in last night. I have got these both registered in the app.

 

However I could only get one of the bulbs to respond to my Google assistant voice control.

 

Any ideas?

 

Regards.

 

Wobbly

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#1
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1 Accepted Solution
Re:Having trouble setting up smartbulbs.-Solution
2021-11-25 08:59:09 - last edited 2021-11-25 11:14:23

@Wobbly22 

 

Thanks for your help. I factory reset the bulbs and it resoved the issues.

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#3
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3 Reply
Re:Having trouble setting up smartbulbs.
2021-11-24 11:14:11 - last edited 2021-11-24 11:19:26

Hello @Wobbly22 

May I know can you see both bulb in tapo app, did you set up two bulbs under the same tp-link account? 

Try to factory reset the problematic bulb and reinstall it in the app, later try to control it on Tapo app & Google Home APP.

How to reset the Tapo smart bulb


If the concern  persists, please help provide information below to look into the issue further: 

  1. Can you control the device locally (same network) from the Tapo app
  2. Can you control the device remotely (LTE or different network) from the Tapo App
  3. What did Google response to voice command and the time:  e.g. at 9:00AM,  ' Hey Google , turn on bedroom lamp' , Google  responds ' ...'
  4. Please share a photo of error if there is any error on Google Home app
>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:Having trouble setting up smartbulbs.-Solution
2021-11-25 08:59:09 - last edited 2021-11-25 11:14:23

@Wobbly22 

 

Thanks for your help. I factory reset the bulbs and it resoved the issues.

Recommended Solution
  1  
  1  
#3
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Re:Having trouble setting up smartbulbs.
2021-11-25 11:15:25

@Wobbly22 Glad to hear that bulb is connected now, thank you for the update here!

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#4
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