Tapo C200 V2, no audio in ONVIF

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Tapo C200 V2, no audio in ONVIF

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gsmithsa

2021-09-09 08:26:39

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Registered: 2021-09-07

Tapo C200 V2, no audio in ONVIF

2021-09-09 08:26:39

Model: Tapo C200

Hardware Version: V2

Firmware Version: 1.1.9

I have a new Tapo C200 V2, updated to 'latest' firmware 1.1.9

I am attempting to use it with Nx Witness VMS, using ONVIF

I can stream via RTSP without issue, however with ONVIF, it appears that the camera does not return the audio source and encoder information to Nx Server, so the server considers the camera does not support audio functions

It appears that other users are successfully using the C200 with firmware 1.1.11 with 2-way audio - I wonder if these are actually V1, or is there a newer firmware version for the V2 hardware ?

1 Reply

Solla-topee

2021-09-10 11:32:55

Posts: 13724

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Registered: 2020-05-19

Re:Tapo C200 V2, no audio in ONVIF

2021-09-10 11:32:55

@gsmithsa Hello,

We have an FAQ that may help, please check *What if the recorded videos have no sound?*

https://www.tp-link.com/support/faq/2905/

Can you share some details how to use play the video on Nx Witness VMS, you could share a photo of it. May I have a link of the software or your current software version.

It is also recommended to contact Nx Network support and check if their software support the codec that the video used.

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Tapo C200 V2, no audio in ONVIF

Tapo C200 V2, no audio in ONVIF

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