Power issue

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Power issue

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Power issue

Captain28

2021-08-26 08:23:38

Posts: 1

Helpful: 1

Solutions: 0

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Registered: 2021-08-26

Power issue

2021-08-26 08:23:38

Model: Tapo C200

Hardware Version:

Firmware Version:

After power outage. The tapo c200 camera went offline and doesn't turn on anymore.

1 Reply

Solla-topee

2021-08-30 02:22:23

Posts: 13397

Helpful: 2309

Solutions: 1925

Stories: 8

Registered: 2020-05-19

Re:Power issue

2021-08-30 02:22:23

@Captain28 Hello,

May I know could camera be powered on right now? You could try a different power adapter if you got one, and try a different power socket for camera.

Try a factory reset as photo below until camera and see if camera responds to a reset?

If camera has no power at all and does not respond for a reset, sorry to tell you the camera should be be faulty, you may contact retailer or local support to check warranty.

Thank you for your understanding.

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Power issue

Power issue

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