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C310 Rebooting on Night Vision with extension cable

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C310 Rebooting on Night Vision with extension cable

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28 Reply
Re:C310 Rebooting on Night Vision
2021-05-15 12:27:51 - last edited 2021-05-15 12:29:12

Hi guys, any feedback to my update please? Thank you

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#12
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Re:C310 Rebooting on Night Vision
2021-05-17 10:28:52

@Marek15 Try another adaptor with 12V my friend. this is what im using and works

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#13
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Re:C310 Rebooting on Night Vision
2021-05-24 16:28:49

@KostasGR1980. 

 

Hello Kostas,

 

I've tried the adaptor 12V / 3A  --> problem resolved ; no reboots during night vision.

Thank you for your help and support.

Take care, stay healthy,

 

Best regards,

Marek

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#15
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Re:C310 Rebooting on Night Vision
2021-05-24 20:44:56

@Marek15 Happy to hear that. 

 

Greetings.

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#16
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Re:C310 Rebooting on Night Vision with extension cable
2021-07-04 22:19:28
Hi, can anyone confirm the extension power cable required is the 5.5mmx2.1mm?
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#17
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Re:C310 Rebooting on Night Vision with extension cable
2021-07-06 09:53:07

@Neilpm Hi,

 

yes, it should be the mentioned extension cable. please check the attachment with picture of my cable

File:
b4476b3ee5ec420cb56e42b173c5834e (1).jpegDownload
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#18
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Re:C310 Rebooting on Night Vision with extension cable
2021-07-06 17:28:29

@Marek15 

 

Thanks for the reply. Yeah I'm looking at the same cable looks wise but seen it in two sizes, 5.5mm x 2.1mm or 5.5m x 2.5mm..  Just wondering which size it is. 

Marek15 wrote

@Neilpm Hi,

 

yes, it should be the mentioned extension cable. please check the attachment with picture of my cable

 

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#19
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Re:C310 Rebooting on Night Vision with extension cable
2021-07-06 17:36:01

@Neilpm any extension cable will do the job. All you need is an adaptor with 12V 2A or 3A.

 

Greetings

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#20
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Re:C310 Rebooting on Night Vision with extension cable
2021-07-06 18:40:12

Being electrically biased I would like to offer my opinion on this.

 

The longer a cable is the more resistance there is in the cable. This means that no matter what the amps output the transformer supplies the voltage drop will be proportionate to the current that the camera is actually drawing.

 

If the transformer supplies 12v you may only be seeing 11.5v at the camera in day use. In night mode the leds will be drawing extra current and the voltage may drop even further to say 11v and cause the camera to reboot. This may happen every time motion detection is detected or continuously on 24hr mode. 

 

The only cure without moving the mains outlet closer to the camera is either a shorter cable of same size copper conductors or larger conductors resulting in lower resistance and less voltage drop. I use a mains extension cable and plug the power supply into that.

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#21
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Re:C310 Rebooting on Night Vision with extension cable
2021-07-06 18:50:12
Should just add that original power adaptor is 9v, which may be dropping to 8v ?.. Can’t really advocate using incorrect power adaptor voltage as warranty will be voided and losses will occur in ext cable dissipated as heat.
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#22
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